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Frequently Asked Questions
Answers to common questions about our vehicles, export process, documentation, and shipping. Can't find what you're looking for? Contact us directly.
What types of vehicles and equipment do you deal in?
We deal in all kinds of new and used cars, trucks, machinery, and equipment sourced from Japan, ready for domestic sale or international export.
Do you export worldwide?
Yes. We export to buyers across 20+ countries, handling documentation, shipping, and logistics from our Saitama head office and Tokyo branch.
How do I request a quote?
Use the Request a Quote form on our Contact page, or call us directly. Include the vehicle or equipment type, quantity, and destination country, and we will respond within 24 hours.
What documents are included with an exported vehicle?
Every exported unit includes an official Japanese export certificate, deregistration papers, and a bill of lading confirming shipment.
What shipping methods do you use?
We ship via full container load (FCL) for multiple units and RoRo (Roll-on/Roll-off) for single vehicles and trucks, chosen based on destination and cargo type.
Can I inspect a vehicle before purchase?
Yes. Visits to our stock yard are welcome by appointment. Please contact us in advance so our team can prepare for your visit.
What payment methods do you accept?
We accept bank transfer (T/T) for both domestic and international buyers. Payment details are confirmed with your official quote.
How long does shipping take?
Shipping time varies by destination and vessel schedule. We share vessel and tracking details after loading so you always know the status of your shipment.
Still Have Questions?
Our team is ready to help with pricing, availability, and export details.
Contact Us